Frequently Asked Questions, Category, Actions when the car has an accident

Steps and procedures when a car accident occurs if a hazard survey is needed

Notify the company immediately in the event of a disaster

1 Notify the company immediately in the event of a disaster
2. Inform the company details as follows
2.1 Vehicle registration number and car brand
2.2 Insurance number
2.3 Driver’s phone number Or of the informer
2.4 The nature of the incident
2.5 The accident location
2.6 Appointment location

3 Inform the police Except to be able to agree and in the case of no injuries or deaths
4.Do not move the car unless following the instructions of the police. Or necessary, but have taken a picture and the parties give consent and have a map of the incident Sign the relevant person
6.The company will proceed as follows
6.1 Send officers to survey the disaster at the place of appointment or appointment.
6.2 Check for legal liability.
6.3 Check responsibility according to the insurance policy
6.4 Issue notification Or a checklist of damage items for related parties to use in contacting the company.

Code of conduct

If there are injured, immediately send the injured to the hospital and inform the police. To prevent the crime of escape and when the wounded are sent to the hospital, return to the scene or police station as informed by the police.

Steps and procedures when the car has an accident, if there is a need to survey the danger

Notify the company immediately in the event of a disaster

1. Notify the company immediately in the event of a disaster
2. แจ้งรายละเอียดให้บInform the company details as followsริษัททราบดังนี้
2.1 Vehicle registration number and car brand
2.2 Insurance number
2.3 Telephone number of the insured or the informant
2.4 The nature of the incident
2.5 The accident location
2.6 Date, time of occurrence

3. Send documents or relevant evidence to the company as specified
4. The company will notify the result within 7-15 days of receiving complete documents.

Steps and procedures when the car has an accident In the case of a fault

Take a picture of the nature of the damage (if possible).

1.Take a picture of the nature of the damage (if possible) or create a map and specify the damage before disassembling the car in the event that it can be agreed.
2.If the agreement cannot be reached, notify the police. And should not move the car until receiving an order from the police
3.Notify the company for further action

Steps and procedures when the car has an accident In the case of a right side

Photograph the nature of the incident and damage (if possible).

1.Photograph the nature of the incident and damage (if possible).
2.If the parties agree to make a mistake, make a note for the parties to sign. By indicating damage
3.Should not move the car Except that the parties accepted the offense And made a letter of acceptance already

4.If unable to agree, notify the police.

5.Notify the company for further action

Steps and procedures when the car has an accident In the event that the parties are not aware of or are at fault

.Photograph the nature of the incident and damage (if possible).

1.Photograph the nature of the incident and damage (if possible).
2.Do not move the car until it is instructed by the police.
3.Notify the police

4.Notify the company for further action

Steps and procedures when an automobile is lost in an accident

Notify the car theft prevention center, call 1192

1.Notify the car theft prevention center, call 1192
2.Immediately report the complaint to the inquiry official
3.Notify the company for further action

Steps and procedures when the car accident occurs in other cases.

In the case of victims of car accidents

In the event of a victim of a car act (injured Or death)

1.Bring the injured person to a nearby hospital, clinic or clinic And the most convenient For quick treatment
2.Vehicle registration number letter Insurance company name Insurance number from the insurance act symbol of the car’s parties

3. Inform the police


4. Notify the company Know what happened Or if there is no insurance company in the area To report the reason that the company The protection for victims of the car limited


5. Contact to receive basic damages and compensation from the company. Or may authorize the hospital to request basic damages instead (You must claim for damages within 180 days from the date of accident)


6. In case of unable to remember the license plate number of the collision Have the injured person bring the documents (Original medical expenses receipt And identity card) to contact to request compensation from the Victims Compensation Fund Which is located in the provincial insurance office in each province

In the event that someone is suffering from a car accident (injured Or death)


1. Hurry letter registration number And the appearance (brand, model, color and other special characteristics) of the escape vehicle To report the prosecution further


2. ควรจดชื่อที่อยู่ของพยานในที่เกิดเThe name and address of the witness at the scene should be noted.หตุเอาไว้


3. Select the day of notification, contact to report the incident to the company

A In the case of a car seized by a police officer


Should contact the inquiry official (The duty of the owner) to inspect the valuable items inside the car to record in the journal as evidence. And contact the company immediately for further action

Steps to follow in the event of an accident For other insurance

Immediately report the damage to the company

1. Immediately report the damage to the company by telephone, fax, including your name or Person or person who wishes to have the company contact

2. Take steps to alleviate the property that is being damaged, to prevent further damage.


3. In the case of property damage from third party actions Report to the local police as evidence.

 

4. Preserve damaged property For the insurance company to inspect As well as cooperate with the staff Or an agent of the insurance company to inspect the damage condition